Website Terms

Website terms of use

Please read these Terms carefully before you start to use this website (Custompatch.co.uk). By using the Site, you indicate that you accept these Terms of Use and that you accept and agree to abide by them. If you do not agree to the Terms, please immediately cease all usage of the Site.

Custompatch.co.uk takes every care and precaution to ensure that information published on the website is accurate when posted and regularly updated. However we cannot guarantee its accuracy and we may change the information at any time without notice.

This is a legally binding agreement.

Please note that we cannot accept cancellations or returns, nor will we offer refunds on purchases of personalized products or custom patch services.  We use external services for the Artwork & Embroidery digitizing of most custom projects, so we do incur costs and we won’t get refunded from those external services if someone simply changes their mind. Projects of this type are difficult & time consuming.  We often make several batches and will only send out the best of them to keep the standards high.  We will always try our best to get your order delivered before you need them, but we can’t accept deadlines as a condition of sale.  Please contact us first if there’s any issue with your order and we will do our best to resolve the problem. By placing a custom order or ticking the box to accept the terms, you are deemed to have agreed to not cancel, return or request a refund on our custom patch services, for any reason. Your statutory rights are not affected.

THE SITE AND ANY INFORMATION CONTAINED WITHIN ARE PROVIDED ON AN “AS IS” BASIS. Custompatch.co.uk MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION: THAT THE SITE WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR; THAT THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THE SITE WILL BE AS REPRESENTED; ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF Custompatch.co.uk. TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, Custompatch.co.uk AND ITS OWNER & STAFF, DISCLAIMS ANY AND ALL SUCH WARRANTIES.

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